We chose Shugarman's based on a few things: 1) product quality, no 'change order' process (whatever they find, they fix), replacement of shower/bath plumbing, and the 2-day installation. Although it took 2 months to get our job scheduled (all bath remodel companies were experiencing these delays), the team kept us informed along the way and, once scheduled, things went very quickly. The installation team was professional, courteous, and took the time to answer all our questions. They did, in fact, discover issues in the wall and repaired them all at no additional cost. We really appreciated the care they took to protect our home (drop cloths, clean up, etc.), and they did an amazing job with the little details to make sure the final product looked exceptional. Would definitely recommend based on our experience!