I always get anxious when hiring a contractor because of how much can go wrong with something seemingly simple. Shugarmans Bath kept the simple simple. From an information-driven, no-pressure consultation, through the installation, I felt comfortable and confident the entire time. Shugarman showed up when they said they would, followed up as they said they would, and completed the project by the time they said they would. Even better, the quality of both the product and the craftsmanship exceeded expectations. Thank you for such an enjoyable experience, I love my brand new shower even more than I thought I would when I picked it out.